At My Sofa Care (operating via mysofacare.com), we deeply respect and value your privacy. As part of our privacy policy my sofa care ahmedabad guidelines, this document outlines our transparent policies regarding the collection, use, disclosure, and security of personal information when you utilize our online booking system, home page, and doorstep upholstery cleaning and repair services across Ahmedabad and surrounding regions.

1. Information We Collect

To schedule, dispatch, and fulfill doorstep upholstery cleaning, repair, and sanitization services, we may collect the following data when you interact with our website:

• Contact Identification: Full name, telephone/WhatsApp mobile number, and email address.
• Service Address Details: House/flat number, society name, street landmark, pin code, and city zone.
• GPS & Map Location: Real-time geographic coordinates (latitude and longitude) captured only when you explicitly click "Auto-Detect GPS" or manually position the pin on our interactive Leaflet booking map.
• Service Selections: Selected sofa size, chair count, carpet dimensions, preferred service shift, and custom customer instructions.

2. How We Use Your Information

Your information is used strictly for legitimate business execution purposes, including:

• Scheduling and dispatching our in-house technicians to your exact doorstep address.
• Generating accurate cost estimations, discounts, and digital GST invoices.
• Sending automated booking confirmations, service status updates, and location routing via WhatsApp or telephone calls.
• Improving our doorstep logistics, website responsiveness, and localized service quality in Ahmedabad.

3. GPS Coordinates & Map Integration Policy

Our booking engine features an interactive Leaflet/OpenStreetMap tool to ensure our mobile service vans navigate accurately to your residential society or commercial complex without delay.

• GPS coordinate capture is entirely voluntary. You can bypass GPS auto-detection and simply type your full address manually into the address field.
• Location data is utilized exclusively for technician routing and transit dispatch.

4. WhatsApp & Communication Protocols

When you click "Confirm via WhatsApp" on our booking engine, your selected package details and address summary are pre-filled into an official WhatsApp message directed to our verified helpline (+91 9664688583). We do not send unsolicited bulk promotional spam or automated promotional robocalls.

5. Cookies & Analytics

We use standard technical cookies and basic analytical tools (such as Google Analytics and Google Search Console) to track anonymized page visits, monitor website performance, and enhance mobile user experience. These tools collect technical data such as browser type and device resolution without identifying individuals personally.

6. Information Security Standards

We implement industry-standard administrative and technical safeguards (including SSL encryption) to protect your personal information against unauthorized access, loss, or misuse. Our in-house technicians and staff are bound by strict confidentiality protocols regarding residential client privacy.

7. Third-Party Sharing

We do not share your personal information with external parties, with the exception of trusted cloud infrastructure partners necessary for website hosting and mapping APIs, or when required by applicable Indian law and municipal regulations.

8. Contact Our Privacy Team

If you have questions, feedback, or requests regarding this Privacy Policy or wish to have your contact details updated or deleted from our booking records, please reach out to our team: